- Snabb tillgång till en mängd tjänster, support och expertis i världsklass
- Branschledande svarstider
- Möjlighet att maximera avkastningen på tekniska investeringar
- Möjlighet att minimera stilleståndstider och kostnader
- Ett prisvärt sätt att köpa tjänster
- Förutsägbara ägarkostnader
- Möjlighet att ge kunderna trygghet
- Flexibilitet och säkerhet
- En mängd olika servicenivåer allt efter dina behov
To help maximize your investment in technology, your business needs access to a wide variety of specialized support resources. In response to this need, IBM has developed the ServicePac family of service offerings. IBM ServicePac is a family of convenient, pre-packaged, part-numbered services that are easy-to-use, affordable, and available in a variety of configurations designed to meet the needs of businesses of all sizes. Each pre-packaged offering comes complete with a well-defined scope of services, including service hours, response times, and service agreement terms and conditions. Enhance the availability of your equipment by upgrading your level of service at the time of product purchase. No matter which option you select, you'll get IBM's outstanding service at an exceptional value.