- Full on-line management of repair operations
- 3% discount on the repair charge by using the on-line MRA request
- On-line visibility of repair status
- High quality of repairs due to inside the factory execution
- Repair process is speed up thanks to a repair charge and on-line acceptance
- Availability of repairs history
EASEOFCARE, the service of Datalogic Automation, provides on line management of product repairs, including collection service from customers.
EASEOFCARE supplies all the information needed to open an MRA (Material Return Authorization), product shipment, checking of repair, and repair fee payment.
This program provides an increased service level at an unbeatable price. It provides you with efficient factory level depot repair service with a rapid turnaround time, covers manufacturer defects, regular wear and tear, incidental damage. It is ideal for customers operating in environments with limited spares or minimal down time requirements.