Dell Uppgradera från 3 År Basic Onsite till 4 År ProSupport Plus - utökat serviceavtal - 4 år - på platsen

Dell Uppgradera från 3 År Basic Onsite till 4 År ProSupport Plus - utökat serviceavtal - 4 år - på platsen PDL3_3OS4PSP
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PDL3_3OS4PSP
  • Priority access to ProSupport engineers 24x7, priority parts dispatch and collaborative third party assistance to quickly resolve hardware and software issues
  • Designated Technology Service Manager, an advocate for issue resolution and monthly reporting
  • Predictive analysis for issue prevention and optimization enabled by SupportAssist and Secure Remote Services (ESRS)
  • Proactive monitoring, issue detection, notification and automated case creation for accelerated issue resolution enabled by SupportAssist and Secure Remote Services (ESRS)

 

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