- Provides access to Hewlett Packard Enterprise technical resources for problem resolution
- May contribute to improved system performance and reduced downtime
- Allows your IT resources to stay focused on their core tasks and priorities
- Escalation management
- Access to electronic support information and services
- Remote problem diagnosis and support
- Advance parts exchange
- Prepaid shipping label, materials, and instructions for defective unit return
- Replacement parts and materials
- Problem analysis and resolution
HPE Care Pack-tjänsterna erbjuder uppgraderade servicenivåer som förbättrar ditt garantiskydd, ger sinnesfrid och hjälper dig hålla igång verksamheten.